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Motorola Droid Turbo 2 Complaints Seem Never-ending

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It might have survived the much talked-about drone drop test, but nothing’s going to stop the Motorola Droid Turbo 2 in getting more complaints again and again till no end. We’ve scavenged through the many comments found on forums to see what discontented users have to say, and man, are they really discontented.

Perhaps the most common problem that’s still awaiting for a fixture is that the Droid 2 has a tendency to have green lines running vertically across the screen nowadays. Apparently, it could just be appearing on the screen, then disappear after a while only to reappear again without notice.

When one user took this issue to the Verizon’s online forum, it seems as though the issue wasn’t at all handled with professionalism. That’s because the advisor had actually went on to reply the complainer that he could have probably just dropped the handset, hence, resulting in the lines appearing on the screen.

But with consistent denial, the user had mentioned that it’s still in good condition. And what’s more, the advisor then went on to tell him that the device isn’t meant to be shock-proof though it’s officially shatterproof.

We can’t say for sure that the problem has been resolved, but what we do know here is that there should be some sort of apology or the ability to even have their phones returned so that the smartphone maker would fix the widespread issue. Until they’ve managed to do so, then they would only be able to regain the trust of their loyal fans, no?

Always looking for something new to learn, Mario looks at the internet as one big startup. With him at the helm, Autoomobile.com continues to head in the right direction of providing high quality and unbiased information on the latest new car models and electronics.

1 Comment

  1. JohnD

    February 25, 2016 at 9:19 am

    I have the green-line issue in December (shortly after I received my device from motomaker) and I complained to Motorola. In addition, my boot message disappeared, which was my original complaint. After several 45 minutes calls to motorola, they sent me a brand-new device and I have not had any green-line issues since then.

    I think they have figured it out for new devices. That is why they are so keen to get the marshmallow update sent out to existing customers. Sad to see this, since I really do like this phone.