The Google Nexus 6P has been getting a lot of complaints, despite it being a great handset. While issues with Bluetooth are somewhat common, some owners of the 6P have had one of the biggest complaints so far and some have been so frustrated that they have taken their devices back.
Owners of the Google Nexus 6P have been complaining about their handset randomly disconnecting. They have also complained about not hearing sound at the start of a call. One of the biggest complaints has been with the skipping and stuttering when streaming Bluetooth audio.
The issue seems to be in relation to some headsets or vehicles. For instance when connected to the Mazda CX-5 there isn’t any sound until the person on the other end has answered the call. Yet on the Chevrolet Equinox there hasn’t been that issue but there has been an issue with the stuttering of music that is streaming.
People have been waiting to get an update to the software for the Google Nexus 6P and the 6.0.1 update didn’t help. In some cases owners found things were worse.
You might want to try to re-pair the handset by going into settings, Bluetooth, tapping the gear icon, choosing forget and then re-pairing.
You may also want to try wiping the cache partition of the Google Nexus 6P and it will not erase your data.
To do this you should switch off your Google Nexus 6P, turn it back on while holding Volume down and Power button, then tap the Volume down to highlight Recovery.
Choose Recovery using the Power button and when you see the Android mascot you can hold down the Power button and press and then release the Volume Up button very quickly.
Tap the volume down button so that it highlights Wipe Cache Partition then choose this by pressing down the Power button. Tap the Volume down to highlight Yes and use the Power button to select yes. When it has completed you should hit the Power button and your Google Nexus 6P can be rebooted.
If all else fails you might want to try to factory reset the Google Nexus 6P.