News

Google Nexus 6P Owners Faced With Huge Issues

By  | 

There is an increasing amount of complaints from owners of the Google Nexus 6P regarding their handsets. The device was said to be superb but now some owners are complaining and complaints include problems with Bluetooth. In some cases owners have taken their device back to the store.

Some owners said that the Google Nexus 6P keep randomly disconnecting, while others have complained about not hearing sound when they start a call. Others have said that the Bluetooth audio keeps skipping and there are stutters.

Some owners have reported issues with connectivity and one owner said that when they connect their handset to the Mazda CX-5 they don’t hear sound until the person on the other end of a call picks up. The person complained about stuttering when streaming music when connected to his partner’s car, the Chevrolet Equinox.

It was hoped that the update to Android 6.0 Marshmallow would help but it didn’t and in some cases things only got worse.

You may want to try re-pairing the handset to Bluetooth and you can do this by pressing on the gear icon and then choosing forget and then re-pairing it.

Other owners have wiped the cache partition and you do this by switching off the device and then turning it on again while holding Volume down and Power and then hitting the Volume down and choosing recovery.

When you see the Android mascot you then go into recovery by holding down the power button, pressing Volume Up quick and then letting go.

Hit Volume down and this highlights the cache partition and then choose the power button and press it quickly then let go of the Volume up button.

You can press Volume down to highlight wipe cache and choose it using the Power button. Then use Volume down and choose yes with the Power button. When this has been done you can choose yes using the power button and the Google Nexus 6P will reboot.

As a last resort you can reset the device back to factory settings.

Do you own the Google Nexus 6P and have you been having issues?